SleeveFM, Inc. - Privacy Policy

Effective Date: January 1st, 2025

Last updated: December 8, 2025

1. Introduction

SleeveFM, Inc. ("SleeveFM," "we," "us," or "our") is committed to protecting your privacy and respecting your rights. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Service").

By accessing or using the Service, you consent to the collection, use, processing, and disclosure of your information in accordance with this Privacy Policy and any applicable laws.

2. Information We Collect

We may collect the following types of information:

a. Personal Information: When you register for an account, use the Service, or communicate with us, we may collect personal information such as your name, email address, payment information, and other details you provide.

b. Usage Information: We collect information about your interactions with the Service, including your IP address, browser type, device information, pages visited, and other usage data.

c. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience on Sleeve, improve the performance of our Service, and provide essential functionalities. These technologies help us understand how users interact with our platform, identify and fix issues, and optimize their experience.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of the Service, maintaining your session, and providing basic functionalities.
• Product Analytics Cookies: Used to gather insights into how our platform is used, helping us improve functionality and user experience. We use PostHog for product analytics.
• Error Tracking Cookies: Used to detect, report, and fix bugs or technical issues, ensuring stability and reliability. We use Sentry for error tracking.
• Payment Processing Cookies: Necessary for handling transactions and ensuring secure payments. We use Stripe for payment processing.

We do not use cookies for marketing, advertising, or profiling purposes.

By using Sleeve, you agree to our use of cookies and similar technologies as described above. For more information on how we use these technologies, please refer to our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain the Service;
• Process transactions and send you related information, including purchase confirmations and invoices;
• To enable interactions between artists and fans, such as fan subscriptions and artist communications;
• Communicate with you, including sending updates, promotional materials, and other information;
• Personalize your experience on the Service by presenting content, products, and offers tailored to you;
• Monitor and analyze trends, usage, and activities to improve the Service;
• Detect, prevent, and address technical issues or security concerns.
• To comply with legal obligations, enforce our Terms, and protect our rights.
• To support features such as artist websites, fan subscriptions, newsletters, and fan relationship management.

4. Legal Bases for Processing (if required under law)

If you are located in the European Economic Area (EEA), the United Kingdom, or other applicable jurisdictions, we process your personal data under the following legal bases:

• Contractual necessity – To provide the Service to you;
• Consent – For marketing communications and optional features (e.g., newsletters);
• Legitimate interests – For platform maintenance, analytics, and fraud prevention;
• Legal obligation – To comply with applicable laws and legal processes.

5. Sharing Your Information

We may share your information with:

1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
2. With Artists (for fans): If you subscribe to or support an artist, we may share limited information (such as your name and email address) with that artist for the purpose of delivering content, rewards, or communications. Artists are independent data controllers and are solely responsible for how they use fan information.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access – Request a copy of the personal data we hold about you;
• Correction – Request correction of inaccurate or incomplete data;
• Deletion – Request deletion of your data, subject to legal limitations;
• Objection/Restriction – Object to or restrict processing in certain circumstances;
• Data Portability – Receive your data in a structured, machine-readable format;
• Withdraw Consent – Where processing is based on consent, you may withdraw it at any time.
• Promotional Communications – You can opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us directly.

To exercise these rights, please contact us at terms@sleevefm.com. We may verify your identity before responding.

7. Data Retention and Security

We take reasonable measures to protect your information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials.

We retain personal information as long as reasonably necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting, or reporting requirements.

We may retain certain data after account closure if required by law or to prevent fraud or abuse.

8. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction. By using our Service, you consent to the transfer of your information to other countries, including the United States, for processing and storage.

10. Third-Party Links and Services

The Service may contain links to third-party websites, platforms, or integrations (e.g., Spotify, Stripe). We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before interacting with them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Service. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the new terms.

12. Contact Us

If you have any questions, please contact us:

SleeveFM, Inc.

Email: terms@sleevefm.com

By using Sleeve, you acknowledge that you have read, understood, and agree to be bound by these Terms.